FAQ

Q: What types of services do you offer?
A: We specialise in repairing and servicing all types of UPVC windows and doors, as well as glass and lock repairs. Whether you need a simple fix or a complete replacement, our team is equipped to handle any job, big or small.

Q: Are your technicians certified and insured?
A: Yes, our technicians are certified and insured to handle any job, big or small.

Q: Do you offer free estimates?
A: Yes, we offer free estimates for all our services.

Q: What kind of payment methods do you accept?
A: We accept all major credit cards, cash, and cheque. Payment is due at the time of service.

Q: Do you guarantee your work?
A: Yes, we stand behind our work and offer a guarantee on all our repairs, so you can have peace of mind knowing that your repairs are backed by our commitment to quality.

Q: Can you repair all types of UPVC windows and doors?
A: Yes, we have the experience and expertise to repair all types of UPVC windows and doors, including those with unique designs and features.

Q: Do you offer 24/7 emergency repair services?
A: Yes, we understand that some repairs cannot wait and offer 24/7 emergency repair services to ensure that your windows and doors are always secure and functioning properly.

Q: Can you also install new UPVC windows and doors?
A: Yes, in addition to repairs, we also offer installation services for new UPVC windows and doors. We can help you choose the right products and ensure that they are properly installed for optimal performance and longevity.

Q: Do you service both residential and commercial properties?
A: Yes, we service both residential and commercial properties and can provide customised solutions for any type of property.

Q: How long does it take to complete a repair?
A: The time it takes to complete a repair will vary depending on the type and extent of the repair. However, we work efficiently to minimise any disruption and will provide an estimated completion time for your repair before starting the work.